Frequently Asked Questions
Please read our FAQ before sending us a message.
How long does it take to create a website?
The length of time it takes to create a fully functional website is based on several factors. Custom design work can take anywhere from 1 - 4 weeks, depending on the complexity of the design and the number of revisions you require. Of course, these are general guidelines, and we will make every effort to meet the timeframe you have in mind.
Can I see my website while it's in progress?
Absolutely! In fact, we encourage it. We build your website on our development server, and provide you with a link so that you can monitor the progress of your site. During this phase, we encourage your feedback if something isn't quite the way you envisioned it or if you've changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.
How many changes can I make to my site without additional cost?
We give as much latitude as we possibly can. After you've identified the general format and color schemes of your preferred design, we'll complete up to 2 rounds of major revisions at no charge. All minor revisions are provided at no charge.
When is payment required for your web site design services?
For small projects, 50% of the estimated fee must be provided prior to beginning work, with the remaining payment due upon completion of the project. For larger projects, an initial payment representing one-third of the estimated total fee is required. The second payment is required upon the halfway point, with the final third due upon completion of the project.
Do I own my website?
YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.
Do I need to organise my own domain name and hosting?
No, we can provide you with hosting on our own dedicated server. We can also take care of registering your domain name too.
Do you provide training?
Yes we provide all our clients with training on how to operate their website. (Add, modify, Delete of website content).
Send us an email
Or call us at 0834562864 during office hours. If no answer please send us a SMS and we will come back to you as soon as possible.